Staff ID badges (Trust ID badge)
Your staff ID badge or Trust ID badge, as it is also referred to, will have been organised as part of the new starter process (recruitment and selection stage).
This process might have involved you being asked to complete an application form and submit a passport sized photograph of yourself.
Your staff ID badge (Trust ID badge) will be given to you by the Medical Resourcing Team on your first day of employment at the Trust. You will not receive your badge in the post. It must be handed to you, or given to your departmental lead, in person.
You will only be given your staff ID badge (Trust ID badge) once you have commenced at the Trust, usually on your first day of employment.
If you have not yet received your staff ID badge (Trust ID badge) and you have commenced at the Trust, please email Medical Resourcing to arrange collection.
All employees are required to return their staff ID badge (Trust ID badge) when they leave the organisation. It is usually returned to either Medical Resourcing or your departmental lead at the end of your last working day at the Trust.
Access to areas
All staff ID badges (Trust ID badges) as detailed within the section above, are pre-loaded with generic access to areas, such as education centres, the Library and other generic areas which all staff need to access.
Your staff ID badge might not allow you to access certain areas within the Trust that are protected, such as certain wards or clinical areas, Paediatrics, Neonates or Theatres, for example. Access to these specific protected areas depends on your job role and responsibilities.
If you need access to a protected area, as part of your job role, authorisation to gain access to them, must come from a senior colleague within your specific department. Unfortunately, Medical Resourcing, Medical Workforce and Medical Education cannot assist you with this task. It has to come from the specific department that you are working within, as they are responsible for their own protected areas.
To gain access to protected areas, the senior colleague within your specific department will need to note the following information from your staff ID badge (Trust ID badge):
- Your full name (exactly as it appears)
- The five digit reference number printed on the back (bottom corner)
Once the senior colleague within your specific department has this information, they will need to contact the appropriate Access Control team (as per details below), to grant you access to the protected areas that you will need as part of your job role.
Hospital site | Contact information |
---|---|
Queen Elizabeth Hospital Birmingham | Dial internal Tel: ext. 777 |
Heartlands Hospital | BHHAccessControl@uhb.nhs.uk |
Good Hope Hospital | GHHAccessControl@uhb.nhs.uk |
Solihull Hospital | SOLAccessControl@uhb.nhs.uk |
Security
Additional information regards to security can be found on the Trust intranet, however here are some helpful contact details for your ease of reference:
Hospital site | Contact information |
---|---|
Queen Elizabeth Hospital Birmingham | Dial internal extension: 777 |
Heartlands Hospital | Dial internal extension: 42999 Pager: 2685 |
Good Hope Hospital | Dial internal extension: 47999 Pager: 8808 |
Solihull Hospital | Dial internal extension: 45999 Pager: 0700 |
“Hello, My Name Is…” Yellow Badge Scheme
A yellow name badge scheme, which was launched at UHB just over four years ago, has proved hugely popular and all members of staff are encouraged to participate.
The eye-catching, patient-friendly yellow badges feature larger text than the previous white badges which helps to ensure patients can easily see who they are talking to and who is treating them. The colour contrast of black and yellow is widely recognised as being highly readable for everyone; whilst stimulating colours such as yellow can also help patients and visitors with visual impairments and dementia to identify staff names more easily.
The national "Hello my name is" campaign was launched by Dr Kate Granger, a registrar from Yorkshire, who became frustrated with the number of staff who failed to introduce themselves to her when she was diagnosed with sarcoma in 2011.
Their campaign is simple, to remind staff to introduce themselves to patients properly, because a confident introduction is the first step to providing compassionate care and is often all it takes to put patients at ease and make them feel relaxed while using our services.
The badges can be ordered to include your pronouns if you wish. Displaying your pronouns on your badge is just one of the ways that you can help to normalise conversations around pronouns and help to make UHB a more inclusive environment for trans and non-binary colleagues and patients. Simply state your pronouns, along with your name, when ordering your badge.
To order a badge, please see the "Hello my name is" form on the intranet or email:
Last reviewed: 24 July 2025