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GP radiology ICE user guide

Screenshot from the iRefer system

1. Make a new request

  • Make a new ICE request for imaging and select the examination
Screenshot from the iRefer system

2. Complete any Direct Access Requirements (if required)

  • GP Direct Access tests may request extra information 
  • Answer the questions on the first and any subsequent forms
  • Not required for routine tests
Screenshot from the iRefer system

3. Continue with request

  • Within ICE, the indicated exam will now be selected
  • Click the 'Continue with request...' button on the left of the screen
Screenshot from the iRefer system

4. Complete patient details

  • You will now need to enter any patient specific details on the ICE request form
  • The extra details enable the hospital to book an appointment with the required support available
  • Click 'OK' once the patient specific details have been entered
Screenshot from the iRefer system

5. Provide any extra information

  • Depending on the patient specific details that were entered, you may be asked to provide some extra information (e.g. specific language requirements)
Screenshot from the iRefer system

6. Review the request or result

  • You can now review the request and result in ICE and the GP practice management system

Last reviewed: 15 September 2023

Our emergency departments (A&Es) are very busy at the moment

You may be seen quicker elsewhere for health concerns that are not life-threatening. To help you make the best choice on accessing healthcare, see the alternative options.