Prior to a bereavement

In some circumstances death may be anticipated (i.e. due to illness) and having this prior knowledge may allow some time to prepare for bereavement. Individuals may require adjustments to their roles and working patterns to allow them time to prepare.

The following options may support staff during this period:

• Short or long term adjustments to working hours or patterns
• Paid special leave
• Unpaid special leave/ Parental leave
• Short notice annual leave
• Career break
• Time off to attend appointments

During this time it is important to keep an open dialogue on the needs of the individual and how the Trust can provide support. Individuals may not be aware of the options available, and the financial impact of bereavement can often be a real worry for some people.

At time of notification

It is important for the manager to be aware of how the individual may be feeling in the immediate aftermath of a death and particularly that they may feel shocked and numb.

Providing support in the early stages is important and should include:

• Offering your condolences
• Keep in contact and after the initial few days discuss with the individual how they would prefer to keep in touch
• Agreeing how much information they wish you to share with colleagues, being mindful of confidentiality. Keep the dialogue open but unpressured
• Asking if they are happy for colleagues to contact them
• Making sure individuals know they are not expected to work and should take the time out they need. Do not make judgements if they do want to continue to work, for some people this may be the best option for them to work through their grief. You may however want to look at reducing some of the more stressful elements of their role
• Discussing how much time they may need to make arrangements or fulfill religious or cultural funeral traditions

Supporting bereavement and returning to work

When an individual is ready to return to work, talk to them about their needs. These may change following a return and that is ok. Not having this conversation can leave the individual feeling isolated and unsupported.

For some, work is in itself an important coping mechanism and can provide normality and routine, especially in the early stages of grief. However, a quick return does not mean ‘business as usual’ and it is important to be aware of this. Remember we all have different personalities, life circumstances, belief systems and individual ways of coping. The way we deal with grief will be unique.

Don’t be afraid to talk to your bereaved colleague. Knowing you are there for them can be as important as any words you use. It is rare that you can say the wrong thing. Sometimes it is enough just to listen.

Anniversaries and special occasions can be hard. Encourage individuals to do whatever they need to get through the day, which may include taking the day off work or doing something that reminds then of that person. Encourage individuals to be kind to themselves, to not be afraid to take a step back from uncomfortable situations. Help them to consider what events may trigger difficult moments. Encourage individuals to not be afraid to ask for help, no matter how long after the bereavement.