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Looking after yourself and your colleagues

There are a range of support services that you can access, both inside and outside of the Trust:

These are available to all colleagues; are confidential and do not require authorisation from line managers. Some of the services are detailed below:

Chaplaincy


The Chaplaincy Team provide spiritual, religious and pastoral support to staff and patients for people with and without faith. Often when news first breaks of a colleague’s death there can be an immediate need for support for colleagues and Chaplains can be contacted via switchboards 24/7 in such circumstances.

Chaplaincy can also help with establishing sacred spaces within departments or wards, as well as the faith centres, for staff to take time out and support each other and for remembering and/or praying for their deceased colleagues.

As well as providing support in the immediate aftermath of a colleague’s death, the Chaplaincy Team can also help with arranging memorial services, which can happen at a later date, often after the funeral has taken place.

Chaplaincy Team contact details from Monday to Friday, 09:00-17:00:

Emergency calls (24/7) via hospital switchboard.

Cruse Bereavement Support

Cruse Bereavement Support are there to support anyone following the loss of someone in their life, they offer bereavement support an information including, phone and chat services, one-to-one and local support services.

Cruse Bereavement Support’s contact details:

Psychological First Aiders (PFAs)

Psychological first aid is a technique for assisting people in the immediate aftermath of a traumatic incident. There will be a number of PFAs in your division and you might even have some within your own team.

Contact Inclusion to find your nearest PFA trained staff.

Staff counselling

The staff counselling service provides professional and structured counselling.

Contact details (Monday to Friday):

Staff wellbeing hubs

There are wellbeing hubs on each of the main hospital sites. These provide a place for rest and recuperation away from the place of work. The wellbeing hub assistants are trained in psychological first aid and can provide first line support for staff.

The hubs are open Monday to Friday, 09:00-17:00:

  • Good Hope – Richard Salt Unit (first floor)
  • Heartlands – Frank Kerr Building (first floor)
  • Queen Elizabeth – Nuffield House (ground floor)
  • Solihull – Education Centre

Wellbeing officers

Each site has a wellbeing officer that can be contacted for immediate and ongoing support. The wellbeing officer can help support individuals, teams and provide ongoing referrals as needed.

Contact Inclusion to arrange for a wellbeing officer to visit you and your team.

For junior doctors, you can also contact:

Kerry Mulligan

Darren Taylor

Mental Health Hub

Colleagues are able self-refer or line manager refer to be triaged by Birmingham and Solihull Mental Health Trust:

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